Usability testing is an essential evaluative method to understand how users interact with your product, providing direct input on design and usability. This approach allows teams to observe an individual’s experience with a digital application or physical product as they complete specific tasks. Whether it’s a new game, website, packaging format, or technology, usability testing helps identify issues before the product launch.
During a usability test, participants attempt to complete typical tasks while observers watch, listen, and take notes. The goal is to uncover any usability problems, collect both qualitative and quantitative data, and determine the participant’s satisfaction with the product. By conducting usability testing, you can ensure your product meets user needs and expectations, leading to a better overall user experience.
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